RMA Requests

We will attempt repair of all FACTS Engineering part numbers. FACTS Engineering part numbers begin with a P3, P2 or with a F, including F0, F1, F2, F3, F4, FC, T1F and FA.

Some of our older part numbers begin with 305, 405, HE, or FE. Follow this link for a cross reference of old part numbers (note that not all of these part numbers are FACTS Engineering parts): http://support.automationdirect.com/docs/xref.html

HE610 and FE610 parts will be listed as IC610 in this cross reference and correspond to a F3 part number.

To arrange Return Material Authorization (RMA) fill out this form and select submit: RMA FORM